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Service Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector

Project TitleService Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector

Project ReferenceARD/094

Project Type

Project Period20110801 - 20120131

Funds Approved (HK$’000)1705

Project CoordinatorMr Tak Sing Lo

Deputy Project Coordinator

Deliverable

Research Group

Sponsor

Description

Co-Applicant