Home > Service Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector Service Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector Project TitleService Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector Project ReferenceARD/094 Project Type Project Period20110801 - 20120131 Funds Approved (HK$’000)1705 Project CoordinatorMr Tak Sing Lo Deputy Project Coordinator Deliverable Research Group Sponsor Description Co-Applicant